Contact Us

OUR LOCATION

Getting here is easy. See our Google Map to find your best route.

Are you wondering how to get here?

GET IN TOUCH

We are located in Galway's exciting West End, an older, slower part of the city which is full of independent, Irish-owned businesses - like ourselves. The West End is a vibrant area which is saturated in culture and offers amazing food, drink and music. We are excited to be nestled between the slow paced beat of the pubs & cafes here and the frantic pace of the Corrib River.

Give Us a Call

We consider ourselves a bit retro so pick up the phone and call us anytime on +353 (0)851 947 177, we love a chat.

Send Us an Email

Drop us an email and we’ll get back to you asap - stay@galwayrooms.ie

Chat On Whatsapp

We're big texters. Drop us a message on Whatsapp here.

Love us already?

Book Now

What’s the deal with breakfast?

We offer a FREE light breakfast with tea or coffee to go, a freshly baked bread & flapjacks, fruit and oats. It’s just enough to get your day started, however, If you’re looking for a hangover cure and need a cooked breakfast, you can use our fully equipped kitchen to cook for yourself or we can point you to the best eateries in Galway.

When can I use the self-catering Kitchen?

Our kitchen is open from 7am to 10pm and has everything you need to cook up a storm.

Can I smoke/vape in the hostel?

Our hostel is a smoke / vape free zone, we do however have outdoor areas where you can puff.

What time is check in?

3pm. That gives us time to have the room sparkling for you.

What’s your cancellation policy?

For individuals - If you can’t make your stay & give us 1 day’s notice, we’ll refund you, unless you’ve booked a non-refundable rate in which case the clue is in the title.

Our cancellation policy for groups is outlined on your booking email.

What documents do I need to check in?

We need to see a photo ID, ideally a passport or driver’s license, don’t worry we won’t laugh at your photo.

Do you have safekeeping facilities?

Each bed has a lockable cage for your luggage, we also have lockers for smaller personal items.

Are there laundry facilities?

We have laundry facilities on site.

Do you have free WIFI?

Yes, who doesn’t these days?

We have free WIFI available throughout the hostel.

Do you provide bed linen and towels?

A pillow, duvet and fresh bedding awaits you! Towels are provided in private rooms (Twins, Doubles only) but you’ll need to bring your own or rent one from Reception for a small fee of 2 euros if you’re staying in shared room.

Just so you know 50% of our towel hire fee goes directly to a local charity called the Simon Community, supporting homeless people in Galway city.

Are there hairdryers / irons in the rooms?

Afraid not! We do have a few you can borrow at Reception though. Just leave a deposit with us and you can take it up to your room.

Can I just turn up to the hostel to book a bed/room?

For sure! It can get busy in the city though, especially in the summer, so we’d suggest giving us a call on +35391562618 to check availability.

Remember – you’ll need valid photo ID when checking in. To stay with us you need to be 18+ years or accompanied with an adult.

What time is check out?

10am, groups who are staying in the same room can request a later check out time for a small fee.

Can I change my booking?

If you made the booking directly with us, you can make changes to your booking with 1 day’s notice. You can send us an email or drop us a line.

If you made the booking through another site, you’ll need to contact them.

Do you have luggage storage facilities?

We’ll happily store your luggage for you.

Can children stay in the hostel?

Yes, we welcome little people provided you book a private room.

To stay in a dorm, you need to be 18.

How can I make a group booking?

Please contact us on groups@woodquayhostel.ie, or fill out the enquiry form on our Groups page.